Pilot Freight Services Reports Strong Revenue Growth in First Quarter

Lima, Pa.—May 9, 2011—Pilot Freight Services, a worldwide provider of transportation and logistics services, today announced its fifth consecutive quarter of strong revenue growth. The company reported revenue of $114.7 million for the quarter ending March 30, 2011, a 34 percent increase over the same period in 2010. The company shipped more than 146.4 million pounds of freight, a 16 percent year-over-year increase. This continued momentum for Pilot extends its record-setting performance of 2010 and indicates that another record year is at hand in 2011.

Pilot’s automotive group saw its highest revenue numbers since being formed in 2007, up 13 percent from 2010. Additionally, the company saw strong growth from its national accounts, international and government business units.

“This was the best first quarter in Pilot’s 40-year history, and puts us on pace to set new revenue records in 2011. The strong demand we are seeing from customers, and our continued double-digit revenue growth is a testimony to our value-added business model,” said Richard Phillips, chief executive officer of Pilot. “Our team continues to do an incredible job servicing our customers and developing new business to sustain this aggressive growth.”

Pilot Freight Services Closes Out Largest Year in Company History

Lima, Pa.—January 24, 2011—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced today it recorded record annual revenue and shipment volume for 2010. Revenue for the year was $423.5 million, a 31 percent increase over 2009, and the company shipped more than 583.4 million pounds of freight in 2010, a 29 percent year-over-year increase.

Despite the struggling economy, Pilot achieved the highest annual revenue and shipment volume since its formation in 1970. The company has seen steady growth since late 2009, continually surpassing its own records. December was also the single largest month in company history, with $45.7 million in revenue. Pilot achieved substantial growth across all business segments for the year, with its international shipping sector leading the way with 60 percent year-over-year growth. Other sectors showing large increases included logistics (26 percent), domestic shipping (18 percent) and national accounts (25 percent).

“We set some high goals for ourselves in 2010, not only in terms of our customer service, product offerings and on-time performance, but also for our revenue growth. I am proud to say that we have exceeded all of them,” said Richard Phillips, CEO of Pilot. “It’s been very rewarding to see that the hard work by the entire Pilot team has paid off. We’re looking forward to another record year in 2011, and we have some exciting events on the horizon, including the opening of our first office in Europe and the continued expansion of our product offerings.”

Pilot Freight Services Marks Largest Quarterly and Single Month Revenue in Company History

Lima, Pa.—October 21, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced record revenue for the third quarter of 2010. The company reported revenue of $114.5 million, up 36 percent from the same period in 2009. These results are more than 20 percent over the previous record of $94.9 million, set in the second quarter of 2010.

The quarter was closed out by the two largest months in company history, with $39.9 million in revenue for August, and $41.2 million for September. Pilot saw substantial growth across all segments of its business, led by its international shipping sector, which grew an impressive 71 percent year-over year for the quarter. Other sectors showing large increases included home delivery (38 percent), special services (29 percent) and national accounts (21 percent).

“We’re seeing great momentum, thanks to maintaining our personnel and continuing to develop new service offerings throughout the recession, while our competitors were making cuts,” said Richard Phillips, CEO of Pilot. “This was the second quarter in a row where we beat our own record revenues. We expect to see great numbers again in Q4, and anticipate that we’ll hit an all-time revenue high for the year.”

Pilot Freight Services Receives 21st Quest for Quality™ Award

Lima, Pa.—August 20, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced that the company has been awarded its 21st Quest for Quality ™ Award from Logistics Management magazine. Pilot received awards in the Third Party Logistics and Freight Forwarders categories, ranking the highest for both value and customer service in the latter category.

“Receiving the Quest for Quality Award is extremely important to us, because we see it as a sign that we’re continuing to make our customers happy,” said Richard Phillips Jr., CEO of Pilot Freight Services. “To have been ranked highest in value and customer service, two of the most important categories, speaks to the hard work and dedication of our team across the country and around the globe.”

The Quest for Quality Awards, long regarded as an important measure of customer satisfaction in the industry, recognize overall service excellence in five areas: on-time performance, value, information technology, customer service, and equipment and operations. The awards are determined by votes from readers of Logistics Management, with more than 5,400 ballots cast this year. Awards will be presented at a reception on September 27th, in conjunction with the annual CSCMP Conference in San Diego.

Pilot Freight Services Named a Top 100 3PL Provider by Inbound Logistics

Lima, Pa.—August 18, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced that it has been named to Inbound Logistics magazine’s Top 100 3PL Providers list for the first time.

“Since expanding our services and adding third-party logistics to our list of services a few years ago, our team has worked extremely hard to bring that sector of the business up to the same level of excellence that we strive for across all of our business lines,” said Richard Phillips Jr., CEO of Pilot Freight Services. “Making this list for the first time validates that hard work, and proves that we have really established ourselves in the 3PL marketplace. We look forward to continuing to grow our business in this area and provide great value to our customers.”

The editors of Inbound Logistics chose the companies who would make up their annual Top 100 3PL list from a pool of more than 300 submissions. The editors make a qualitative assessment of which providers are “best equipped to meet and surpass … evolving outsourcing needs.” They look for companies with diverse operational capabilities and ample experience.

Pilot Freight Services Expands its Presence on Texas/Mexico Border

Lima, Pa.—August 2, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced that it has opened a new station in Harlingen, Texas, near the border with Mexico. This station marks the 5th Pilot location in Texas.

The Harlingen station will focus primarily on the automotive, electronics, healthcare, aerospace and telecommunication industries. The station will provide a broad range of services, including expedited shipping options, and international import/export, both via air and ocean. The opening of this new station will support Pilot’s efforts to increase their presence in Mexico. To this end, an internal Pilot salesperson was recently placed in Monterrey, and the company plans to add salespeople in other cities in Mexico in the future.

“The Harlingen station fills the last piece of the Texas/Mexico border that Pilot wasn’t previously covering,” said Scott Lychwick, owner of the Pilot stations in Harlingen, El Paso and Laredo. “We’ve seen customers react positively to the fact that we’re larger than most freight forwarders with a lot more coverage and services to offer, but smaller than some of the larger companies that seem to want to fit customers into their service scope.”

The station is located at 1617 East Harrison Avenue in Harlingen, and will be managed by Juan Martinez, who previously worked in the Laredo station.

Pilot Freight Services Sees Substantial Revenue Growth in Q2

Lima, Pa.—July 19, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, today announced revenue and shipment figures for the second quarter of 2010, ending June 30. The company reported revenue for the quarter of $94.9 million, up 27.5 percent from the same period in 2009.

Pilot saw the substantial increases across all segments of its business, including international shipping, logistics, home delivery and domestic expedited air freight. The automotive sector saw especially strong growth throughout the quarter. Additionally, June marked the largest month in company history in terms of the number of shipments and total weight handled, resulting in a 32.9 percent increase in revenue over June 2009.

“After a tough year for the shipping and logistics industries in 2009, we’re seeing a major turnaround in 2010, as shown by the strong numbers from Q2,” said John Hill, Executive Vice President of Sales for Pilot. “While the economy still has a long way to go, Pilot has managed to not only survive what we believe was the worst of the recession, but continued to evolve and expand our service offerings, while staying strong in each of our core business segments.”

Pilot Freight Services Unveils First New Logo in Company History

Lima, Pa.—April 15, 2010—Pilot Freight Services, a worldwide provider of transportation and logistics services, unveiled a new company logo at its recent national meeting, as part of a greater rebranding effort. The company has been using the same logo since it opened for business 40 years ago. In 2007, the company changed its name from Pilot Air Freight to Pilot Freight Services, to reflect the rising list of services offered.

“As Pilot has grown, we’ve gone from being a leading freight forwarder, to a provider of a much wider range of transportation and logistics services,” said Richard G. Phillips, CEO of Pilot Freight Services. “After 40 successful years, we wanted to refresh our look, and make sure that our logo and branding conveys who we are as a company today. We believe that this logo reflects the energy and forward motion that drives our business every day.”

As part of this rebranding initiative, Pilot will be making over all internal and external communications, including the company Web site, advertising and collateral materials. These changes will be phased in over the course of several months.

Pilot Freight Services Ranked #1 Freight Forwarder in Quest for Quality™ Awards

LIMA, Pa.—October 8, 2009—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced that the company has been ranked number one overall in the Freight Forwarder category of the 2009 Quest for Quality™ Awards from Logistics Management, the distinguished magazine for supply chain professionals. The awards recognize overall service excellence in freight forwarding reader-based ratings in five areas: on-time performance, value, information technology, customer service, and equipment and operations.

“We are always thrilled to receive the Quest for Quality Award, but this year we’re especially excited to have received the highest overall ranking out of the freight forwarders being honored,” said Richard Phillips Jr., CEO of Pilot Freight Services. “Throughout the tough economic times of the past year, we have continued to recognize that customers need good service no matter what the economy looks like, and have remained committed to maintaining a high level of quality in our services. We firmly believe that those services will continue to lead us through the recession.”

Quest for Quality winners are determined by votes cast by Logistics Management readers. Voters rank companies based on each of the five criteria set by the magazine. Awards were presented at a reception on September 29th, in conjunction with the annual CSCMP Conference in Chicago.

Pilot Freight Services Awarded Fifth Consecutive Ryder Carrier Quality Award

Lima, Pa.—July 8, 2009—Pilot Freight Services, a worldwide provider of transportation and logistics services, announced today that it has received a 2008 Ryder Transportation Management Carrier Quality Award in the category of North American Freight Forwarder. The ten year old awards program recognizes the top-performing carriers who provide outstanding service to their customers.

“There is no question that this has been a difficult year for the transportation and logistics industries, which makes this award that much more meaningful,” said John Hill, executive vice president of sales for Pilot. “Pilot has continued to work with our partners and customers to ensure that we maintain the same standards regardless of changes in the environment we work in, and we are extremely gratified to be recognized by Ryder for our hard work.”

The Ryder awards recognize excellence through a variety of metrics, including on-time performance, claims handling, customer service, technology applications, economic value and innovation. Ryder places more than $4 billion of its customers’ freight on selected carriers in all modes of transportation.